Returns & Exchanges
At Shower Hardware, we want you to be completely satisfied with your purchase. If your fixtures or components aren't the perfect fit for your bathroom renovation, you can return eligible items within 30 days of delivery.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the hardware in its original packaging, ensuring all screws, gaskets, and installation manuals are included to avoid restocking fees.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the hardware for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing